"Waste Source have vastly simplified waste for us and my life is much easier!"

Kimberley Barker – Operations Support Administrator

Customer since August 2016

Amber Taverns consistently buck the trend: they’ve shown that it’s possible for the traditional British pub to thrive without ‘going gastro’. How do they do it? By offering genuine value for money on well-known drinks brands, screening all major sports events and nurturing the sense of community a good local pub can generate.

The emphasis is always on the local with Amber Taverns. That’s why they give their licensees a free hand to run their pubs as they see fit.

Waste Source first approached Amber Taverns in 2016. It’s fair to say they were a little apprehensive about giving away too much operational control, having had their fingers burned in the past by waste brokers not delivering on their promises.

We suggested we take on one of their new venues on a trial basis. We began working with The Doctors in Gloucester in August 2016.

Waste Source showed we are as good as our word: our customer service is responsive and proactive and the Waste Source Portal gives operations teams excellent visibility over all sites. Happy with the trial, Amber began consolidating more sites in early 2017. We’re delighted to say our relationship with them has been growing ever since.

Key Points

  • Consolidation of 59 sites to date
  • One simple fixed pricing model
  • A service adapted to ‘wet-led’ sites
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